Guest Service Agent [GSA]

*Excellent organizational skills
*Multitasking and time-management skills, with the ability to prioritize tasks
*Customer service attitude
*High school degree; additional certification in Office Management is a plus
*Communication skill (English and Thai)
*Computer skill

* Responsible for taking reservations, greeting, and registering guests.
and provide basic and accurate information in-person and via phone/email, etc.,


* Check-in, check-out guests, double-check reservations from OTAs, or create a new reservation for walk-in guests.

* providing outstanding guest service during their stay, offering friendly service, and ensuring their stay in the hotel is to their satisfaction.

* Settling the guest- s account upon completion of their stay and handling filing and data entry as requested.

* Maintain the reception area, keeping it clean and free of clutter

* Coordinate with the housekeeping regarding room cleansing etc.,

-Minimum income 17,000THB/Month
-Uniform
-Social security insurance
-6 Days off per month
-Public holiday
-Vacation leave 6 Days per year