Assistant Banquet & Events Manager

- Diploma in Hospitality Management/Food & Beverage preferred

- Additional certification(s) in Food & Beverage will be an advantage

- Minimum 2 years of relevant experience in a similar capacity

- Excellent reading, writing and oral proficiency in English language

- Ability to speak other languages and basic understanding of local languages will be an advantage

- Working knowledge of MS Excel, Word, & PowerPoint

- Take charge of banquet event operation

- Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.

- Attend pre-function meeting with Event Organizers, disseminate information and changes to colleagues and relevant departments.

- Ensure setup is in accordance to guests? requirement based on Banquet Event Order or Change Log

- Communicate regularly to all team members regarding guest feedbacks, satisfaction and dissatisfaction received

- Ensure that team members with direct guest contact possess good product knowledge

- Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations

- Check and ensure that all operating supplies are well stocked and sufficient to run operation

- Plan the manning allocation/work assignment per Banquet event

- Implement appropriate and effective measures to keep costs and expenses within budget

- Supervise the maintenance of service standards during banquet service operations

- Engage and obtain guests? feedback during operations to ensure satisfaction

- Handle guests? complaints and comments tactfully and efficiently

- Salary depend on an experience
- Day Off
- Group Insurance
- Social Security
- Public Holiday
- Annual Leave
- Service Charge
- 2 Meals