Resort Manager (ฺBased in Koh Chang)

? Excellent verbal and written communication skills
? 3-5 years experience on Rooms
? Having customer service skills and business management skills
? Patience and the ability to remain calm in stressful situations
? Pay attention to detail, flexible and open to change
? Persistence and determination
? Having the ability to motivate and manage staff
? Thai national only

? Overseeing the daily operations of the resort including check-in procedures, accounting, human resources, security, and maintenance
? Handling complaints from guests or other employees in a timely manner
? Planning special events such as weddings, conventions, and charity fundraisers
? Reviewing financial reports to determine if costs are within budget and profit margins are adequate
? Recruiting, hiring, training, scheduling, motivating, and disciplining employees
? Plan all operational procedures, maximizing revenue and profit potentials
? Implement departmental strategies and action plans in accordance with the hotel's strategic and sales plans
? Responsible for providing innovation and renewal in the hotel's guest experience, with particular focus on Rooms & F&B
? Operate an efficient and accurate administration process to meet statutory, legal and internal requirements
? Oversee budget preparation for the year
? Analyze the market needs and trends and ensure improvement in productivity across the hotel

Based on Company policy.